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NOTE Prices Shown on our Prices page are effective From 1st May. Special Offer. B.O.G.O.F. (Buy One Get One Free) Only until 1st of August 2008.
DVD Photo Slide Show Frequently Asked Questions
Do I get my photos back?
Yes, everything sent to us to create your slideshow is returned to you, for only £5.00 Postage and packing by Return post. (Prices may vary for large or bulk orders and overseas postage.)
How long will the slideshow be?
We plan on an average time of 7 seconds per photo, with a 1 second transition on either end. About 10 pictures a minute, this is an acceptable pace. Ultimately, the length of the total slideshow is up to you and depends on your needs
How long will it take you to complete my slideshow?
This depends upon the type of services you require and the complexity of the project. slideshows can often be created within 2 weeks of receiving your materials. Generally, the faster that you can provide us with all of the required source information and materials, will reduce completion time.
For Fotodisc slideshows, can I provide you with photos that I have digitised myself or ones which I've taken with my digital camera?
Yes, as long as they are in JPEG format at 300 or more dpi and are no larger than 720 x 480 pixels.
May I email the photos to you?
Yes, but processing will not begin until payment has been received, and they must be in JPEG format at least 300 dpi and are no larger than 720 x 480 pixels.
Is it safe to send you my photos and memory cards
Yes! We will return your materials, packed safely using every precaution. We treat everything you send us as if it were our own.
Are your Fotodiscs compatible with my DVD player?
Our Fotodiscs are compatible with the majority of home DVD players.
What if my slideshow doesn't play?
If your slideshow does not play we will do everything we can to give you a solution that will work. If no solution can be reached, we will refund The cost of your Fotodisc.
Can I order additional copies of my Fotodisc slideshow?
Yes. At the time of purchase you can order additional copies of the Fotodisc. We will also keep products on file for three months to enable you to re-order.
What about Photo Retouching?
We will do some photo retouching of your images to enhance the Fotodisc Slideshow experience. This will include colour correction, cropping, straightening, and enhancing the detail and lighting. This will be done as part of the service to ensure that your Fotodisc Slideshow is a truly magical experience.
How do I select music?
You should use music that is meaningful to you and fit the mood of the photos. You can provide your songs to us on CD. (Must be original CD)
Who owns the copyrights to my finished slideshow?
Copyright is owned by us. For a fee of only £85 we will grant a licence which will release the copyright to the Fotodisc that you have purchased, this will permit you to make as many additional copies as you like from your slideshow. Just be aware that the quality will be much lower than copies made from our master version.
How do I send in my photos and music?
It is up to the customer to package everything very carefully and mail it to us. We will send you back your completed Fotodisc along with everything you sent to us for only £5.00 Postage and packing by Return post. (Prices may vary for large or bulk orders)
What can I put in a Slideshow?
Any combination of pictures, or digital memory cards can be used along with any other types of paper media that can be digitised with our equipment. This would include items such as announcements, newspaper articles, brochures, flyers, ticket stubs, cards and letters, licenses or just about anything you can imagine. Remember that the images on the Fotodisc can all have captions of your choosing.
How do I Pay for my slideshow?
Please provide your email address for confirmation of receipt of your photographs, we will then invoice you by email for payment by
Otherwise payment to be made by cheque or postal order made payable to
A M CLIFFE.
Where do I send my Photographs and payment to?
Fotodiscs4u,
42 All Saints Road,
Stoke on Trent,
Staffordshire,
ST4 4BL
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